Knowledgebase

I do not recognize a charge on my credit card

Cloud DataWorks takes special care in avoiding duplicate or unauthorized charges. A history of all your payments is available in your Cloud DataWorks Client Area. If there is a charge you do not recognize, please visit the Invoices of your Client Area. All transactions should be listed with the respective amounts and description.

If you have several accounts with Cloud DataWorks that are listed in separate customer areas, make sure that you check the Payments History for each. If your payments history does not reflect the charge on your credit card, please report it immediately to our Billing Department by posting a support ticket.

  • credit card, billing, Invoice
  • 0 Users Found This Useful
Was this answer helpful?

Related Articles

Can I Pay Monthly?

You can pay monthly for your Premium Web Hosting and Managed Web Hosting accounts. If you sign up...

Can I Pay with PayPal?

Yes, you can use PayPal to pay for your hosting services.

Can I use another credit card for any future service subscriptions?

Yes, you can use another credit card when you sign up for new features. Upon ordering any new...

How can I get an invoice and check my payments history?

In order to get an invoice and check the payments history for your account, you should: Log...

How do I get an invoice for my purchase?

You can easily get an invoice for any of your purchases. To do so: 1. Log in to your Client...

Powered by WHMCompleteSolution